Privacy Policy Statement

This privacy policy explains how we collect, use, and protect your information in accordance with South African regulations.

Information We Collect

We only collect information necessary for business communication, service delivery, or site functionality.

  • Personal identifiers including name, contact details, postal address, and business information supplied via forms.
  • Website usage data such as traffic patterns, device type, and interaction with our site features.
  • Technical information collected through cookies, log files, and similar tracking technologies.
  • Any correspondence, feedback, or data you voluntarily provide for project evaluation or support.

How We Use Your Information

Collected data is used only for legitimate business reasons and service optimization.

  • To respond to your inquiries and provide the requested services.
  • To maintain, analyze, and improve our website’s effectiveness and security.
  • To keep you informed about project updates or important legal notices.
  • To comply with legal obligations and regulatory requirements under South African law.

Our Legal Basis

We process your data in accordance with the Protection of Personal Information Act (POPIA).

Our legal basis for collecting personal data is your explicit consent when submitting forms, or our contractual need to deliver services as requested.

Information Sharing

We never sell personal information. Sharing is limited and carefully controlled.

  • Service providers are given access only as necessary to fulfill project requirements and bound by confidentiality.
  • Data may be disclosed when legally required to authorities or regulators.
  • Should the business be acquired or restructured, affected users will be notified before any relevant transfer.

Data Security

We use secure servers, encrypted data storage, and internal policies to protect all personal and business information entrusted to us. Only authorized personnel have access to user data, with systems regularly tested for vulnerabilities according to industry best practices.

Your Rights

You are entitled to exercise your data rights under POPIA and similar global standards.

  • Request access to, or correction of, your stored personal information at any time.
  • Request deletion or restriction of processing where legally permitted.
  • Object to certain uses or request a copy of your personal data.
  • Withdraw consent at any stage for non-essential processing activities.

Cookies and Tracking

We use essential and analytics cookies to enhance your experience, improve security, and track site usage patterns.

See our Cookie Policy See our Cookie Policy

Contact Details

Reach out via the provided channels for privacy queries, data requests, or to update your preferences.

Email Address: content@itelovira.com

Phone: +27247020667

Address: 2 Ncondo Place, Umhlanga, Durban 4320 South Africa

Changes to This Policy

Updates will be posted here. All changes apply from the time of publication onward.

Last Updated: February 24, 2026